Return Policy

RETURN POLICY

COFFEE BEANS

Due to the perishable nature of coffee beans:

• No returns accepted 
• Damaged products must be reported within 24 hours 
• Photo documentation required for quality issues 
• Each case will be handled individually

BREWING EQUIPMENT

For premium brewing tools and equipment:

• 30-day return window from delivery date 
• Must be in new, unused condition 
• Original packaging required 
• All accessories included 
• Return shipping at customer's cost

QUALITY GUARANTEE

We stand behind our products:

• Premium roaster partnerships 
• Expert quality control 
• Individual case resolution 
• Customer satisfaction priority

CONTACT US For return inquiries:

• Response time: Usuallt within 1 business day
• Email: info@buhoocoffee.com
• Website contact form: Contact Us
• Include order number in communication